PRIVACY POLICY

1. Overview

Mindset Plus LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using this website, you consent to the practices described in this policy.

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2. Information We CollectWe collect only basic information necessary to provide our services, improve your experience, and communicate with you.

• Information you provide directly:
  • Contact & Booking Details: First name, last name, email address, and phone number.
  • Program & Scheduling Preferences: Your program of interest and preferred start date submitted through our reservation forms.
  • Coaching & Consultative Information: Any specific goals, challenges, areas of focus, or background context you voluntarily share in open text fields when requesting a spot or communicating with us.
  • Marketing Referral Information: Data on how you discovered our website or services.
• Information collected automatically:
  • Website Usage & Analytics Data: Pages and blog posts visited, time spent on individual pages, and referring URLs. This information is tracked using cookies and visitor-tracking software like Google Analytics to evaluate and optimize site performance.
  • Technical & Diagnostic Information: Device type, operating system, browser type, and full IP address.
  • Geographic Data: Approximate location details derived from network data (country, state, or region level).

We do not collect sensitive personal data, financial information, or health information through this website. All information submitted directly is securely managed through Google Workspace.

3. How We Use Your Information

We use the information collected solely for the following purposes:

• To respond to inquiries and communicate about services
• To schedule and manage coaching engagements
• To send service-related communications (confirmations, follow-ups)
• To understand how visitors use this website and improve the user experience (via Google Analytics)
• To comply with legal obligations

We do not sell, rent, or trade your personal information to any third party.

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4. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar tracking technologies to collect anonymized data about how visitors interact with this site. This information is transmitted to and stored by Google on servers in the United States.

Google may use this data in accordance with its own privacy policy, which you can review at policies.google.com/privacy.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

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5. CookiesThis website uses cookies primarily through Google Analytics. Cookies are small text files stored on your device that help us understand site usage. You can control or disable cookies through your browser settings; however, doing so may affect your experience on this site. We use cookies for the following purposes:

• Analytics and Performance: To track visitor behavior, identify popular pages, and optimize our site content.
• Essential Site Functionality: To ensure the website operates correctly, loads efficiently, and remembers basic user preferences.

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6. Email Communications

If you contact us or submit a booking request, we may send you service-related emails. In accordance with the CAN-SPAM Act, all emails we send will accurately identify the sender, include our business email address, and provide a clear way to unsubscribe. We will honor all opt-out requests promptly. You can opt out of non-essential communications at any time by replying with "unsubscribe" or contacting us directly at hello@mindsetplus.co. We do not send unsolicited marketing emails.

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7. Data Storage & Security

Your information is stored using Google Workspace, which provides enterprise-grade security and data protection. While we take data security seriously, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Google Workspace processes data in accordance with its own privacy policy, which you can review at policies.google.com/privacy. In the event of a data breach affecting your personal information, we will notify you via email within a reasonable timeframe as required by applicable law.

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8. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

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9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Client information related to active coaching engagements is retained for a reasonable period following the conclusion of services.

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10. Your Rights

As a user, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal retention requirements
• Opt out of communications at any time

If you believe the personal information we hold about you is incorrect or incomplete, please contact us at hello@mindsetplus.co and we will make the appropriate corrections. To exercise any of these rights, contact us at hello@mindsetplus.co

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11. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through this site, please contact us and we will promptly delete it.

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12. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, United States. Any disputes related to this policy shall be resolved in the courts of Miami-Dade County, Florida.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of the website following any update constitutes acceptance of the revised policy.

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14. Contact

For any privacy-related questions or requests, please contact:
hello@mindsetplus.co
www.mindsetplus.co

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